Returns & Exchanges
At Decofurn Furniture, we want you to love your home, which is why we offer a straightforward return process for items that do not meet your expectations. If you are not completely satisfied with your purchase, you may return it within 14 days of delivery provided it is in its original condition and packaging.
Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and submit a formal request.
Prepare the Package
Carefully disassemble the furniture and place all components, hardware, and assembly instructions back into the original protective packaging to ensure safe transit.
Schedule Collection
Once your request is approved, our logistics team will contact you to arrange a convenient time for our specialized furniture couriers to collect the item from your home.
Quality Inspection and Refund
After our warehouse team inspects the returned item for any damages, we will process your refund or store credit within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing